Consulting, Software, Implementation - together we create digital masterpieces. Our team, your vision.

Rainer Heinold

Chief Executive Officer

After studying computer science, Rainer Heinold worked for 20 years in various presales positions, including international roles at Rational Software and IBM. Prior to joining ASERVO, he led the technical team in the EMEA region at CollabNet (now part of for over 10 years.

At ASERVO, he is responsible for a large part of the strategy, development and improvement of standardized services, as well as the development of the ASERVO team. He also continues to support our clients in the strategic development of their software development infrastructure and processes.

Christian Wagner

Project Management Office

Before joining ASERVO Software, he successfully led numerous complex ERP projects. With his well-founded knowledge of commercial and technical processes as well as his many years of experience in project management, he takes over the management of the PMO at ASERVO Software.

Auke Jilderda

Director of Technology & Services

Has spent his career assisting businesses in adapting their software engineering practices. This shift is because the value of products is increasingly shifting towards software, which now makes up a larger part of the technology stack. To meet evolving requirements, reduce costs, and mitigate risks, companies require faster and more precise research and development. Auke’s expertise has been utilized in various sectors, including medical devices, industrial equipment, defense, aerospace, telecommunications, and new automotive fields. He has introduced agile and DevOps practices, open-source and inner source practices, and established software supply chain management to these companies. At ASERVO Software, Auke is responsible for expanding their Open-Pool Community, where they collaborate with customers to develop technology in an inner-source model.

Louis Zschaler

Director Service Delivery

Early on in his career, Louis Leonardo Zschaler concentrated on optimizing IT processes and worked in consulting for well-known companies. With a focus on IT service management, his focus was always on holistic solutions in complex environments. In the course of his career, Louis has supported various software projects in the clothing industry, the insurance industry and cross-industry B2B solutions and is co-founder of a software manufacturer for software-as-a-service solutions. His roles have been characterized partly by technical implementations and partly by functional leadership. During his time at ASERVO Software, Louis worked as Product Owner and Technical Account Manager on various projects in the logistics, finance and defense and aerospace industries. Today, he is responsible for our largest customers, manages the associated projects and leads a team to maintain and continuously improve the quality standards of ASERVO Software.


Sachin Kumar

Chief Financial Officer

Has 7 years of experience leading international companies in the fields of medical technology and e-commerce, after completing his Master of Business at Würzburg University of Applied Sciences in 2015. At a young age, he has demonstrated expertise in leading audits and global financial management for business development. His comprehensive knowledge and practical skills include financial accounting, cash flow management, consolidation processes with HGB & IFRS, and P&L analysis, enabling the maximization of corporate growth in a technically savvy environment. During his recent experiences in German SMEs and startups, he demonstrated his management and organizational skills by handling multiple responsibilities in a fast-paced and challenging environment.

ASERVO Software GmbH

ASERVO Software GmbH is part of the knowmad mood group.

ASERVO Software GmbH has been specialized and experienced in consulting on software development infrastructures, migration, building and operation for over ten years, particularly in the areas of CI, CD, and DevOps for DAX 100 companies. Their renowned clients come from the automotive, banking/finance, service, embedded, semiconductor, production, logistics, pharmaceutical, and other regulated industries.

We work solution-oriented. We are a service company that holds long-term partner contracts with manufacturers such as Atlassian, CloudBees, Sonatype, and others. This allows us to advise and implement up to license procurement, and we are the long-term support contact for our customers for products from different manufacturers. In addition, ASERVO Software offers know-how transfer in the form of training, coaching, and certification.

All members of the management and consulting team at ASERVO Software have extensive experience and have also worked for US software development infrastructure providers in the past. Our network and contacts in North America represent a decisive part of our expertise and competence. ASERVO Software’s technical team enjoys preferred access to manufacturer information and is well-networked in open-source communities such as git, gerrit, SVN, etc. The same applies to environments such as MKS, ClearCase, etc.

Due to our extensive experience, ASERVO Software’s management team also provides support to customers in positioning a project successfully with senior management in the organization. We advise on the approach as well as the content, including the necessary materials for presentations to department heads or board members, up to the return-on-investment (ROI) calculation that withstands inquiries from controlling and management.

We analyze current information, new trends, and technologies and combine the results with our experience and expertise. This know-how continuously flows into the consultancy, conception, and architecture for our customers. Market knowledge and differentiated provider proximity thus create a very special service offer – because „a product is not yet a solution“.

Operational Excellence - Innovate with sustainability

ASERVO Software is a solution provider that offers its customers services and tools for all phases of their software development together with various tool vendors.


We do this regardless of the maturity of our customers – whether you are already doing CI, CD or DevOps, ASERVO Software offers knowledge and best practices to assess your current state, improve it or solve specific challenges.


ASERVO Software helps customers evolve their pipelines, regardless of their existing deployment model, whether onsite, in the data centre, private or public cloud. In addition, the company offers training, coaching, certification and support services for multiple vendors.


Since its foundation in 2004, ASERVO has a successful track record with more than 150 enterprise customers mainly in Austria, Germany and Switzerland with 40 technical experts.

Why we are successful - Consulting

ASERVO is a reliable source of knowledge and best practices in software development and change. „Pipeline is us“ is the motto


ASERVO has extensive knowledge of all the players involved, such as manufacturers and users. The company offers unique combinations of services, licences and support.


ASERVO understands ALM and PALM and combines this expertise with specialised knowledge of regulated industries and their challenges in software development. In addition, the company can look back on an F100 customer list and a vendor portfolio.

If you have any questions or need consulting, we can work with our partners to find a tailored solution.

Reach us

ASERVO Software GmbH 

Konrad-Zuse-Platz 8

81829 München Germany

Tel: +49 89 7167182 – 40

Fax: +49 89 7167182 – 55


Copyright © 2023. ASERVO SOFTWARE GMBH

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