Data protection information

1. Responsible office

The office responsible for data protection for the website that can be reached at www.aservo.com (the “website”) is ASERVO Software GmbH, Konrad-Zuse-Platz 8, 81829 Munich (“Aservo”).

The following information from Aservo informs you of the nature, extent and purpose of the collection, processing and use of personal data on the website.

2. Log files of the web browser

When the website is accessed, the web browser automatically transfers the following data to the web server of Aservo due to technical reasons.

The data covers:

- Date of access

- Time of access

- URL of the referring website

- File that was accessed

- Amount of data transferred

- Browser type and version

- Operating system

- IP address

This data is logged by the web server and stored separately from other data that is collected while the website is being used.

The complete IP address is not recorded for reasons of data protection.

The logged data is evaluated exclusively for statistical purposes and then deleted.

3. Newsletter subscriptions

Within the scope of newsletter subscriptions, Aservo records, processes and uses the e-mail address provided by the user to deliver the newsletter.

In order to verify the e-mail address entered by the user during the newsletter subscription process, Aservo sends the user a verification e-mail to this address.

If the user clicks the link in this verification e-mail, Aservo records this information in order to ensure that only those users who have actually requested it receive advertising via e-mail (so-called double-opt-in procedure).

4. Contact form

The website includes a contact form that can be filled in, which enables Aservo to establish contact with interested parties.

The following details are entered in this form: name, company, phone number and when the person can be reached by phone.

Aservo only uses this information to contact the person as requested.

It is not necessary to complete all of the fields.

The details are optional.

5. Pseudonym user profiles for website visits and newsletter usage

For the purpose of advertising, market research and providing a newsletter that meets the needs of readers, Aservo records usage data about the website visit as well as the utilisation of links in the newsletter using a pseudonym with the help of cookies and/or JavaScript (with the web analysis tool Google Analytics).

A random number and/or character sequence is chosen as a pseudonym when the cookie is set for the first time.

The usage data together with the pseudonym is used to create the user profile.

These user profiles are only collected and saved in pseudonymous form and are not added to the name or e-mail address of the user.

The user is entitled to object to the creation of such pseudonymous user profiles.

The objection should be sent to kontakt@aservo.com.

6. Use of Google Analytics

This website uses Google Analytics, a web analysis service offered by Google Inc. (“Google”).

Google Analytics uses cookies, which are text files stored on your computer that enable analysis of the way you use the site.

The information generated by the cookie regarding your use of this website is generally transmitted to and stored on a Google server in the USA.

In the event that IP anonymisation has been activated on this website, your IP address will first be truncated by Google within European Union member states or in other contracting parties to the Agreement on the European Economic Area.

Only in exceptional cases will the full IP address be sent to a Google server in the USA and truncated there.

Google uses this information on behalf of Aservo in order to assess your use of the website, to create reports about website activity and to provide the website operator with more services connected to website usage and Internet usage.

The IP address transmitted within the context of Google Analytics by your browser will not be combined with other data by Google.

You can block the cookies by adjusting your browser settings. However, you should be aware that this may prevent you from being able to use all functions of this website to the full extent.

You may also prevent the data generated by the cookie and relating to your use of the website (incl. your IP address) from being transferred to Google as well as the processing of the data by Google by downloading and installing the browser plug-in available under the following link:

http://tools.google.com/dlpage/gaoptout?hl=de

It should be noted that this website uses Google Analytics with the “anonymizeIp()” extension, so that IP addresses are only processed in a truncated form in order to prevent direct identification of individuals.

7. Forwarding of data to third parties

None of your data is forwarded to third parties unless we are legally required to do this (e.g.

request from an investigating authority) or authorised to do this (e.g. within the scope of processing order data) or you have expressly agreed to having data forwarded to third parties. 

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8. Right to obtain information as well as correction, deletion and blocking of data

Requests for information about personal data that we have stored about you (§ 34 BDSG) and for the correction, deletion or blocking of personal data (§ 35 BDSG) should be forwarded to Aservo via e-mail: kontakt@aservo.com.

Last changed:

April 2014